Return with Poste Italiane:

The return service has a fixed cost of € 7,50.

Return with a courier of your choice:

The return shipping method and costs are the customer's responsibility. The return must be shipped using any shipping method, provided that it is trackable.

Conditions:

Returned products must be intact and in their original packaging, complete in all their parts (including the leaflet, any free gadgets, and other items). In the event that the product is damaged during transport, Avilia Home's Customer Service will notify the customer (by the next business day after the product is received at its warehouses), allowing them to report the incident to the courier they chose and obtain a refund of the product's value (if insured). Until delivery is confirmed at Avilia Home's warehouse, the return shipment is the customer's full responsibility. Avilia Home shall not be liable in any way for damage, theft, or loss of goods returned using uninsured shipments.